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[hylnutripharma]’s Shipping Policy

Domestic Shipping Policy

Shipment processing time

All orders are processed within 1-2 business days.

Depending on the shippiing method selected, deliveries may not be made on weekends or holidays. During peak seasons where we would be experiencing a high volume of orders, some delays might be expected due to the shipping services. We will make a general announcemnt on our website as well as inform you via email in such an event.

Shipping rates and delivery estimates

These are indicative rates based on courier service. Actual shipping charges for your order will be calculated and displayed at checkout.

Shipment method

Estimated delivery time

Shipment cost

DHL Local

3-5 business days

Free

DHL Asia

5-7 business days

RM 82.00

DHL Oceania

5-7 business days

RM 96.00

DLH USA

5-7 business days

RM 97.00

Shipment to P.O. boxes or APO/FPO addresses

We do not ship to PO Boxes or APO/FPO addresses.

Shipment confirmation and order tracking

You will receive a shipment confirmation and tracking number.once your order has been shipped out.

Customs, duties, and taxes

HYL Nutra Pharma is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).

Damages

HYL Nutra Pharma is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier or our support team directly to file a claim. Please save all packaging material and damaged goods before filing a claim.

International Shipping Policy

We currently ship to all countries in Asa, Australia, New Zealand, and the United States.

Returns Policy

We want you to be completely satisfied with your purchase of HYL-Nutribiotics. If for any reason you are not satisfied, please contact us within 30 days of receiving your order to initiate a return. We will provide instructions on how to return the product for a full refund of the purchase price (minus shipping charges). The product must be unopened and in its original packaging. Please note that we do not cover the cost of return shipping.

See our Refund policy for more details.

https://hylnutripharma.groovekart.com/info/refund-policy

For more information, email [email protected]

HYL Nutri Pharma
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